Ducati Data Analyzer Web Support Service

Bugs and known problems

In order to know if the Bugs or Problems listed below affect your Ducati Data Analyzer, you must know the versions you have!

Click the right mouse button on the Ducati Data Analyzer icon of the notification bar situated in the bottom right corner of your computer screen and select the "About..." menu item.

The window illustrated here on the right, appears on your screen. It contains the Ducati Data Analyzer software version and, if the DDA device is correctly inserted in the installed USB port, the window shows also the Firmware version and the serial number of the device.

List of problems and bugs updated at 21 giugno 2007

ID

Bug 001

Type

Overcoming Bug

Context

Laps Visualization Dialog opening a file .dda

Description

You are not able to finish the laps selection (the button 'Finish' remains disabled)

Reproducibility

Working on a .dda file, set the overlap mode. After this, open a new file.

Move around

1:if possible, select the check box "One lap after another";
2:deselect all the selected laps.

Detected in

Software Version 1.0.5000.X

State

Closed in Version 1.0.5002

ID

Bug 002

Type

Overcoming Bug

Context

Changing unit of measurement when two or more runs were opened

Description

When the unit of measurement is changed the application warns about the need to reload the current run. If the user confirm, the application reloads the first run opened.

Reproducibility

1: Open a run either by double click on a .dda file or choosing it by the Open menu command;
2: open a different run choosing it by the Open menu command and change the unit of measurement;
3: confirm the changing.
The application reloads the first run opened.

Move around

After changing the unit of measurement re-open the desired run.

Detected in

Software Version 1.0.5000.X

State

Closed in Version 1.0.5002

ID

Bug 003

Type

Overcoming Bug

Context

Labels wrongly showed on the time axes when two or more runs were opened

Description

Label values on the time axis refer to the previous run when you drag the mouse over the time axis.

Reproducibility

1: Open a run either by double click on a .dda file or choosing it by the Open menu command;
2: show values on the time axis by using the Info Cursor tool;
3: open a different run choosing it by the Open menu command;
4: drag the mouse over the time axis.
The labels showed refer to the previous opened run.

Move around

Click over the axis and the labels will be updated.

Detected in

Software Version 1.0.5000.X

State

Closed in Version 1.0.5002

ID

Bug 004

Type

Overcoming Bug

Context

When shifted overlapped functions display wrong values

Description

Even The Info Cursor tool used in overlap mode displays wrong values for the shifted function.

Reproducibility

1: Open a run with two or more laps;
2: select two laps and choose overlap mode
3: With the tool Curve Selection shift one of the funcitions
4: Select the Info Cursor tool and display values for the shifted functions

Move around

Update to a newer version

Detected in

Software Version 1.0.5000.X

State

Closed in Version 1.0.5002

ID

Limitation 001

Type

Potential Incompatibility

Context

Data downloading from the DDA Device, NOT IN WINDOWS VISTA

Description

Even if the DDA Device is correctly connected to the installed USB port, the Error Message "Device was unexpectedly disconnected [...]" is shown

Reproducibility

The Error seems systematic when the Computer uses a USB Controller of type SIS 7001 (see among "Hardware" inside the "System Information" dialog from the Control Panel of your Windows) and some NEC controllers.

Move around

Flash your DDA device using the available Firmware

Detected in

Every Firmware Version except Version 1.10

State

Closed in Firmware Version 1.10, through Flash-Updater

ID

Limitation 002

Type

Unexpected program behaviour

Context

Downloading runs subsequently by more than one device

Description

Downloading runs by more than one device on a single PC may arise unexpected behaviour just like that some runs may appear already downloaded even if you haven't downloaded them yet.

Reproducibility

You may have runs collected by two different devices each plugged into two different bikes and with approx the same distance covered. E.g. Two runs collected by one bike and cut at 1200 and 1500 Miles; three runs collected by another bike and cut at 1300, 1600 and 1700 Miles. Download all the runs collected by the first bike, then - on the same PC - try downloading runs collected by the second bike. The application will warn you that only two of three runs are fresh (not already downloaded). It happens because the application remembers only the covederd distance of the last downloaded run, which is 1500, so the first run of the second bike is considered to be old because its covered distance is 1300, less than 1500.

Move around

If you need to use more than one DDA device on the same PC, download all runs not just those are considered fresh.

Detected in

All Versions

State

By design

ID

Limitation 003

Type

Potential Incompatibility

Context

Windows Vista

Description

Downloading data from the DDA Device, even if the DDA Device is correctly connected to the installed USB port, the Error Message "Device was unexpectedly disconnected [...]" is shown

Reproducibility

Some installation of Windows Vista

Move around

Flash your DDA device using the available Firmware.

Detected in

Every Firmware Versions before the 1.20

State

Closed in Firmware Version 1.20, through Flash-Updater